Track Your Order

How to Track Your Order (Easy Steps!) 👣

Tracking your Clickberry order is simple! Just follow these steps:

1. Find Your Tracking Number: Check your email inbox for a shipping confirmation email from Clickberry LLC. It contains your tracking number. (Don’t see it? Check your spam folder!)
2. Enter Your Tracking Number: Enter your tracking number in the box below and click “Track.”
3. View Your Order Status: You’ll see the current status of your order, along with its journey to your doorstep.

Understanding Your Order Status 🤔

Here’s a breakdown of what each order status means:

• Order Received: We’ve received your order and are getting ready to process it. 🎉
• Processing (1-2 Business Days): Our team is carefully preparing your plants and supplies for shipment. We’re ensuring everything is perfect before it leaves our facility!
• Shipped: Your order has left our warehouse and is on its way to you! 📦 You can now track its progress using the tracking number provided.
• Out for Delivery: The delivery driver is on their way to your address with your package. Keep an eye out! 🚚
• Delivered: Your order has arrived! 🥳 Time to start gardening!

Tracking Information Timeline ⏳

This section will provide a detailed timeline of your order’s journey, including:

• Date and time of each scan
• Location of each scan
• Updates on any delays or issues

(This section would dynamically display tracking data from the shipping carrier. Placeholder for demonstration purposes.)

Example:

• July 26, 2024, 8:00 AM: Package received by carrier
• July 27, 2024, 12:00 PM: Arrived at regional distribution center
• July 28, 2024, 6:00 AM: Out for delivery
• July 28, 2024, 11:00 AM: Delivered

What If Tracking Isn’t Updating? 😕

Sometimes, tracking information can take a little while to update. Here’s what to do if you don’t see any updates for 24-48 hours:

• Check Again Later: Tracking information is updated by the shipping carrier, and there can sometimes be delays.
• Contact the Carrier: You can contact the shipping carrier directly using your tracking number for more information. See our Shipping Partners Information below.
• Contact Us: If you’re still concerned, please don’t hesitate to contact our support team at support@clickberry.us or call us at 1(951)-2332-004. We’re here to help!

We are committed to ensuring your complete satisfaction. If your tracking doesn’t update within a reasonable timeframe, we’ll investigate and find a solution. That’s the Clickberry Guarantee! 👍

Delivery Issues and Solutions 📦

In rare cases, delivery issues can occur. Here’s what to do if you encounter a problem:

• Package Not Delivered: If the tracking shows “Delivered” but you haven’t received your package, check with your neighbors and around your property. If you still can’t find it, contact the carrier immediately.
• Damaged Package: If your package arrives damaged, take photos of the damage and contact us within 48 hours. We’ll work with you to resolve the issue.
• Incorrect Address: If you entered an incorrect address, contact us immediately. We’ll do our best to redirect the package, but we can’t guarantee it.

Contact Information for Order Questions 📞

Have questions about your order? We’re here to help!

• Email: support@clickberry.us
• Phone: 1(951)-2332-004
• Support Hours: 9 AM – 6 PM EST, Monday – Friday

Frequently Asked Questions (FAQ) ❓

Shipping Partners Information 🤝

We partner with reliable shipping carriers to ensure your order arrives safely and on time. Here are links to their tracking pages:

• USPS: https://www.usps.com/
• UPS: https://www.ups.com/

Order Modification Requests 📝

Need to make changes to your order? We understand that things can change! While we can’t guarantee modifications after an order is placed, we’ll do our best to help.

Please contact us immediately at support@clickberry.us or call us at 1(951)-2332-004 with your order number and requested changes. We’ll let you know if the modification is possible. Please note that modifications may affect the delivery timeframe.