Return and Refund Policy
1. Return Shipping Process
Returning an item is simple
- All return requests must be submitted before the end of the 30‑day . Requests received after the deadline will not be processed.
- Once your return is approved we ll email you a prepaid shipping label.
2. Non-Returnable Items
The following items are not eligible for return
Sale or discounted items
Custom-made or personalized products
Items that once opened cannot be returned for hygiene or safety reasons
3. Return Fees
Our return process is completely free of charge. Simply contact us to initiate your return, and we’ll guide you through each step at no additional cost.
4. Refund Process days
Once we receive your returned item we’ll inspect it to ensure it meets our return criteria. Once approved we’ll process your refund within 10 business days.
Refund fees: Refunds will be issued to the original payment method used for the purchase. No additional fee is deducted.
5. Late or Missing Refunds
If you haven’t process your refund after 10 days
Check your bank or card issuer.
Contact your payment provider—it may take additional time.
Still no refund?
Email us at support@clickberry.us
Contact us: +1(951)-2332-004
6. Damaged or Defective Items
If you receive a damaged or defective item please contact us immediately at support@clickberry.us or call us at 1(951)-2332-004 We may ask for photos of the damage to help us assess the situation.
We’ll either send you a replacement item or issue a full refund depending on your preference and product availability.
7. Exchange Policy
We offer exchanges. If you’d like to replace an item or have changed your mind, simply request an exchange, and we’ll guide you through the process.
8. Order Cancellation
Orders can be canceled within 24 hours of placement as long as processing hasn’t started. Once the order has been shipped cancellation is no longer possible.
Got Questions? We’re Here to Help!
If you have any questions about our Return & Refund Policy, please don’t hesitate to contact us. We’re happy to help!
Contact Us :
Business Name: Clickberry LLC
Address: 6261 Mariposa Rd
Oak Hills, California 92344
United States
Customer hours:
Monday to Friday, 9:00 AM – 5:00 PM EST
Reviews
There are no reviews yet.